One of the most vital decisions you’ll make as
you begin the process of bringing your custom home to life is selecting
your builder. Here are few factors to consider as you interview
companies to select the one that’s right for you:
HAVE A GAME PLAN
What’s the level of service and company size
you’re seeking? Some clients like the efficiency of dealing with a large
company that has the resources to offer many services in-house, while
others want the personal touch of a smaller firm that pulls experts into
each project as needed.
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Does the builder/project manager share your
vision and enthusiasm?
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Does the builder typically handle projects in
your square footage and price range?
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Is the builder willing to make both you and
any professionals you retain active participants in the planning and
construction process?
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What are their strengths and philosophy and
do they match what you are seeking?
REPUTATION &
RESOURCES
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How long has the company been in business?
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What is the experience level of the principle
people who will be involved in your project?
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Is the company a member of any local and/or
national building associations?
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Check with the Better Business Bureau for any
complaints.
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Walk through homes that are under
construction and talk with the subcontractors on site.
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Are they knowledgeable and skilled?
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What can you tell about the quality of the
home they’re building?
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Are they considerate of the site?
COMMUNICATION
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Does the builder have a process in place for
communicating with clients? Are you comfortable with frequency of
and means of communication – phone calls, faxes, internet progress
reports, etc. – that they are describing?
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If you are frequently out of town, is the
builder willing to work with your schedule?
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How are major changes and decisions handled?
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How are minor changes and decisions handled?
PRICE
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Establish a clear understanding of pricing
and all terms
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Learn whether the constructions loan will be
in your name or the builder’s name. Establish guidelines for
payments if it will be in your name.
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Remember, the lowest bid isn’t necessarily
the best – take all other factors into consideration.
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Shopping builders by square foot cost is not
practical.
CONTRACTS &
SERVICE
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What warranty does the builder offer on their
work as well as the work of subcontractors?
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Do they offer any quality guarantees?
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How willing are they to fix problems after
the home is completed?